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Ready to book your shredding?
Guide to Ordering
Booking your shredding has never been easier. You can book your shredding online with a simple 5 step process. If you need more information or have any questions, you can call our team who will be happy to help.
How to Book Shredding Online
Step 1
To start, fill out the 'Get Quote & Book Now' form with your name and postcode, and we will let you know what services are available in your area.
Step 2 - Containers
Choose the most suitable container for your shredding requirements.
For paper shredding, we recommend using bins for larger quantities and bags for smaller quantities. Bags are availabile in packs of 2, 5 or 10.
For media shredding, you can simply select the type of media you have from the dropdown. We offer a mailing container service for hard drives and mobile phones to reduce the costs of collection. Any larger media will be collected by our team.
By clicking on the eye glass next to each product, you can find out more information about each container and see whether it would be suitable for your needs. After all, we know that one size doesn’t always fit all!
Wheelie bin services include retaining the bin on your premises for up to 2 weeks. If you need to keep it for longer, it’s no problem, we simply include a weekly rental cost based on how many weeks you need it for.
If you need more help, take a look at our Bins & Container Guide.
Step 3 – Your Quote
Here you will be presented with your bespoke shredding quote, based on the information that you provided in Step 1 and Step 2.
Once you are happy that this meets your requirements, you can click Continue to proceed to the next step.
Step 4 – Choosing Delivery & Collection Options
All our services operate based on your location, and so you will be offered delivery and collection dates on the days that our vehicles are in your area.
Choose and select the date that you would like us to deliver and collect your shredding containers and fill out your details.
For paper shredding bags and media destruction, you will be given the option to drop off at our depot, so if you are heading our way you can save on collection costs and help the environment that little bit more.
Once you have chosen your delivery and collection dates, you can then provide us with your full contact information and address, including any special instructions that you think may be helpful to our operatives.
Finally, once you have completed all the above information, if you have a a discount code from one of our special offers, you can enter it here.
Step 5 – Make Your Payment
Simply provide us with your Billing Address and select your Payment Method and we can take it from there.
Be sure to check our Terms & Conditions before finalising your booking. You will need to accept these to confirm your order.
We would also love to keep in touch with news, updates and special offers. Your details will never be shared with any 3rd parties.
Once completed, click Place My Order Now, and your booking will be processed. You will receive an email confirmation with your receipt and invoice.
Once your shredding has been completed, our Team will email you a Certificate of Destruction for your records.
If you need to make a change to your booking, you can use the chat function to contact our friendly team who will be happy to assist.
Terms of Use
1 Agreement for collection, destruction and certification of confidential waste
You ("The Customer") hereby agree that Chaffinch Green Limited T/AShredBee will for the period of 12 months ('the Contract Period') commencing the date of the first job undertaken for The Customer but subject to clause 6 below commence shredding services.
1.1 The contract will renew on a rolling annual basis (12 months), unless terminatedin accordance with Clause 5, by giving no less than 90 days' notice before the end of the contract period.
1.2 ShredBee will provide the containers as outlined in the Quote to The Customer for use during the term of the contract and any subsequent extensions.
1.3 ShredBee will arrange the collection and secure shredding of confidential waste from The Customer's premises on an agreed schedule, subject to collections being carried out on the minimum regularity outlined in the Quote.
1.4 Variations to the regularity of collections or additional collections are subject to mutual agreement between ShredBee and The Customer, with agreement not to be unreasonably withheld.
1.5 Variations to the locations of The Customer's offices are subject to mutual agreement between ShredBee and The Customer, with agreement not to be unreasonably withheld.
1.6 ShredBee warrants to shred and dispose of all collected confidential material in a secure and timely manner in accordance with the requirements of the BS EN15713 Secure Destruction of Confidential Materials standard, paying attention to the environmental effects of the disposal of the waste paper;
1.7 Upon completion of the shredding of such confidential waste, ShredBee will produce a Certificate of Destruction ('COD').
1.8 The Customer shall pay charges outlined in the Quote plus VAT at the prevailing rate for each service which shall be carried out in accordance with clause, plus the charges for any additional services requested by The Customer.
1.3. For the avoidance of doubt, a service shall be defined as ShredBee collecting the contents outlined in The Quote, shredding such contents at ShredBee'sfacility and providing The Customer with a Certificate of Destruction.
1.9 ShredBee shall review charges on an annual basis and any increases shall be communicated to The Customer. The Customer shall be notified of any increases at least 60 days before implementation.
2.0 ShredBee shall also review charges in line with the Consumer Price Index measure of inflation during each calendar year, and may implement an increase in line with this measure during the course of the Contract. The Customer shall be notified of any increases at least 60 days before implementation.
2 ShredBee's obligations
2.1 ShredBee will ensure that all facilities and vehicles secure, dry and free from damp or infestation and to a condition compliant with the insurance policy held by The Customer;
2.2 ShredBee (including any contractors or independent agents it shall appoint to carry out all or part of the service) will at all timesmaintain good working practice processes compliant with all requirements of the The Data Protection Act 2018 and in line with the requirements of BS EN15713 Secure Destruction of Confidential Material. Within 5 working days of a reasonable request made by The Customer, ShredBee will provide The Customer with a print-out of records of collections and disposals or any part thereof so requested;
2.3 ShredBee will not disclose or divulge the existence, identity, or contents of or any information that is contained within any records collected from the site or item containedtherein to any other person than The Customer, save where and to the extent only that ShredBee is required by law or by any lawful authority to do so;
2.4 Implied permission to destroy all contents of any consoles, bags, boxes, individual files/items or miscellaneous containers of information is given by The Customer's acceptance of these terms and conditions, or any request to collect such contents from The Customer's offices, and the completion of that collection by ShredBee. ShredBee accepts no liability whatsoever for confidential information collected from The Customer and destroyed, which is subsequently found to have been destroyed in error;
2.5 ShredBee will not open or interfere, save for the carrying out of ShredBee's contracted destruction service with any records or confidential information collected from site unless and until requested or authorised to do so by The Customer (save in the event of emergency to avoid damage thereto or destruction thereof or where and to the extent only that ShredBee is required by law or by any lawful authority to open interfere with or remove such archive box or item);
2.6 ShredBee will insure all facilities against damage or destruction by fire, flood, water ingression, vandalism and other unlawful acts by persons other than the Parties ('third-parties), and other risks usually insured against in a building insurance policy (but The Customer shall be responsible for effecting and maintaining its own insurance of all their information and items and their contents at all times against loss damage or destruction by fire, flood, water ingression, theft, vandalism and other unlawful acts by third-parties, and all other risks usually insured against in a comprehensive chattels or contents insurance policy;
2.7 Upon completion of a collection from site and the subsequent shredding of such information, ShredBee will provide The Customer a Certificate of Destruction, authorised by one of the Directors of ShredBee;
2.8 ShredBee shall comply with all security, audit and other procedures and requirements of the Customer, which are notified to it from time to time by the Customer, including but not limited to the third-party supplier policy and non-disclosure agreements where appropriate.
3 The Customer's obligations
3.1 The Customer will punctually pay ShredBee all the charges and other sums due to ShredBee under or pursuant to this Contract as and when the same fall due for payment as specified in and in accordance with the agreed payment terms pursuant to the Quote;
3.2 The Customer warrants to ShredBee that none of the confidential waste or items transferred delivered or returned by The Client to the Facility or stored thereinpursuant to this Contract comprises or consists of any dangerous, noxious, odorous, infectious, contagious, illegal or otherwise offensive substance or material or of any plant, vegetable or living matter.
3.3 The Customer warrants that the confidential waste contains no plastic wallets, bulldog clips or other non-paper matter. Small amounts of paperclips and staples are acceptable.
3.4 The Customer will keep the access to the consoles, bags or bins free from obstruction, clutter and in an accessible location in order forShredBee operatives to remove all confidential waste.
3.5 The Customer warrants that consoles, bags or bins placed in The Customer's premises for the duration of the Contract shall be treated with care and kept in good working order (fair wear and tear excepted). ShredBee reserves the right to raise a charge where a shredding container must be replaced or repaired through no fault of ShredBee or due to manufacturing defects (fair wear and tear excepted). A full list of ancillary charges at the time of the event will be provided upon request.
4 Exclusion/limitation of liability
4.1 ShredBee shall not be liable to The Customer or otherwise for any loss, injury, damage or destruction of any items not caused by wilful and deliberate act or negligence of ShredBee, its appointed agents or any ShredBeeoperative;
4.2 ShredBee shall accept no liability for any loss, injury, damage or destruction resulting from consoles, bags or bins provided to The Client for use on The Customer's premises.
5 Termination of this Contract
This Contract may (subject to the proviso in sub-clause 6.5 below) be terminated at any time during the Contract Period:-
5.1 by either of the ShredBee or The Customer for a serious and fundamental breach or persistent breaches of its terms by the other of the Parties;
5.2 by ShredBee where The Customer has failed (except for good cause) to pay any charge sum or VAT exceeding (in any case) £50 being or comprised in any amount invoiced by ShredBee to The Customer in accordance within 2 months after being invoiced therefor;
Depot Information
Our depot is located at: The Tileworks Normal drop off hours are Monday - Friday 10am - 4pm. A member of our team will contact you to arrange a suitable time to drop off your items in the next 48 hours. Please do not arrive prior to speaking with our team.
Ellgreave Street
Stoke-on-Trent
ST6 4DJ